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International Supply Chain Manager


International Supply Chain Manager


Based in West London, Richard Brendon launched in 2013 to create contemporary and timeless tableware, produced entirely by master craftspeople around the world. 

As an internationally celebrated brand, Richard Brendon products challenge perceptions of what traditional materials such as bone china and crystal look like. We work with some of the leading hotels, restaurants, retailers and interior designers around the world to bring modern and progressive bone china and crystal barware to a whole new audience.

At Richard Brendon, we always seek out the finest materials and work with highly skilled craftspeople to produce pieces of exceptional quality. We care deeply about the provenance of our products and are committed to working with, and supporting, the heritage craft industries that make them. By bringing together contemporary design and traditional craftsmanship, we believe it is possible to create timeless collections. 


The role of International Supply Chain Manager is fundamental to the successful growth of Richard Brendon. You will be the linchpin of the RB operations. Sitting between the sales team and production you will be responsible for supply chain activities, including searching out the best suppliers, improving logistics, negotiating contracts, making it possible for the sales team to fulfil orders as quickly as possible and making the whole supply chain more efficient. You will be numerate, analytical and have strong problem solving and interpersonal skills. You will be required to identify areas of weakness in the supply chain and implement improvements.

Overall as part of a small team you will have the opportunity and be expected to be involved in most aspects of our activities. The role offers an opportunity develop the brand and the potential to manage a team in the future. 


◆ Inventory– stock control, forecasting and ordering, managing fulfilment of all customer orders. Producing monthly stock valuations.

◆ Checking invoices – you will be required to check invoices and stock match up to what has been ordered.

◆ Supplier management – price negotiations, maintaining and building good relationships, implementing agreements/contracts.

◆ Customer project management – communicating with the sales team to provide lead times and quotes for bespoke projects, implementing contracts where necessary and reviewing and updating price lists.

◆ Warehousing– improving our current warehouse and setting up new warehouses, both in the UK and overseas, as and when the business requires it. Ensure distribution is carried out as agreed.

◆ Logistics– making sure we’re getting the best prices and giving our customers the best service, ensure that we are compliant to the regulations of international shipping.

◆ Cost management and increasing margin – update cost breakdown when costs change, working with the sales team to set and increase pricing and work with suppliers to reduce costs to achieve target margins.

◆ Reporting – you will be required to analyse sales data and produce quarterly reports for business review meetings.

◆ Quality Control– establishing quality standards with suppliers and set up QC process to make sure our exacting standards are being maintained.

◆ Overseeing Budgets– you will be responsible for making sure spending is kept in-line with the budget or the budget is increased or decreased in certain areas when appropriate.

◆ Royalties payments – Making sure royalties for RB’s collaborations are recorded and reported accurately and on time.


◆ 4 years+ work experience managing supply chain and manufacturers.

◆ Experience in creating and implementing operational procedures.

◆ A strong understanding of brands and businesses operating in the same market as RB.

◆ Experience in managing inventory.

◆ Knowledge of, and ability to maintain good relationships with, a variety of suppliers.

◆ In depth understanding of materials and manufacturing processes.

◆ Superior written and verbal communication skills.

◆ Strong Apple Mac skills (proficient knowledge of Excel).

◆ Excellent interpersonal skills, confident, highly motivated and organized, team player, but able to operate under your own initiative.

◆ Ability to travel: in the UK and abroad. RB currently has suppliers in UK, Czech Republic and Slovenia. Customers in more than 15 countries with a major focus on the US and there will be opportunities to travel there to set up a warehouse and office in due course. You may be required to travel an average of 2 days per month.


◆ Fast paced entrepreneurial environment where you will see your actions growing and developing the business. Your actions will be implemented fast as there are not multiple layers of bureaucracy and red tape.

◆ Fast growth start-up, approximately 100% growth year on year.

◆ Fast growing team and opportunity to manage others and become part of senior management as the business grows.

◆ Relaxed work environment.

◆ We have amazing customers, we work with many of the best hotels, restaurants and retailers in the world. Customers include: The Four Seasons, Harrods, The Conran Shop, etc.

◆ Competitive salary with performance-based incentives.

◆ 25 holiday days per year plus bank holidays.


Send your CV and a covering letter to